Mike Alfant sits on our Board of Advisors. After beginning his career in information technology for Wall Street companies in the 1980s, New York native Michael Alfant first came to Japan in 1989 with an IT consulting firm. Recognizing the vast potential in Japan’s developing IT industry, he launched the first iteration of Fusion Systems in 1992 and sold the company in 1999, for $70,000,000. Over the course of his career, he has harnessed what he believes are crucial qualities in an entrepreneur — subject matter expertise, an insensitivity to risk and fairly thick skin — to start more than 20 companies, including the second version of Fusion Systems, which currently has offices in Tokyo, Hong Kong, Shanghai and Los Angeles. He also served as the president of the American Chamber of Commerce in Japan from 2011 to 2012 and is currently the president of Tokyo American Club. He spends his spare time exercising, meditating, reading and exploring Tokyo on long, urban hikes.
Jim runs a private investment and incubation company focused on digital transformation in Japan. On a personal level, he's been running Internet and cloud and SaaS related businesses in Japan since 1996, started his first company in 2000, second in 2003 and third in 2006, PBXL KK.
PBXL KK, a SaaS based company focused on cloud calling, was acquired by BroadSoft in November, 2015,. Through the time Cisco acquired BroadSoft, he lead both the SaaS sales and factory operations for the team in Japan until August, 2018, when he moved into a dedicated sales role.
He has substantial SaaS experience in Unified Communications and Collaboration, hosted PBX services, integrated VOIP offerings, team collaboration and instant messaging/Chat. Outside of collaboration, He has experience with Call Center/Contact Center as a Services (CCaaS) as well, in both indirect and direct sales roles. In his previous role at Cisco, he built teams to work with the big 3 large telecommunications service providers (KDDI, NTT and Softbank) and the major Japanese SI companies like Fujitsu, Hitachi, CTC and Mitsubishi.
Jim also holds a real estate portfolio in Dallas, TX.